Frequently Asked Questions

What is Diagnostics University?

What are the system requirements for Diagnostics University?

How do I obtain a a user ID and password?

How do I enroll and attend an on-line class?

Are other languages supported?

How do I change my user profile or my password/pin?

I have lost/forgotton my user name, password, or pin to access the items in the Course Catalog

I cannot hear any sounds for a course item with an audio component.

Can I access Diagnostics University classes or events with an Apple Macintosh computer?

How do I enroll in a live on-site course?

For online courses, how is my final assessment grade used?

Can I access the courseware with a modem connection?

What is the CentraOne collaboration tool?

I am not able to install the CentraOne collaboration tool.

Who can I contact if I have a support issue or need an answer to a question not covered here?

When I try to access the course, I am getting an "Error Communicating with Host" message on my browser. What is wrong?

(Siemens Customers) Can I access Diagnostics University from another PC than the one that I normally use?

(Siemens Employees) Can I access Diagnostics University from another PC than the one that I normally use?

How will I receive P.A.C.E. certificates for seminars and events that I have completed?

© Siemens AG, 2006. All rights reserved / Corporate Information / Private Policy / Terms of Use